What Is The Highest Level Of Verizon Customer Service

Is Straight Talk good enough to quit Verizon? Can Straight Talk really offer the same service at half the cost of a traditional Verizon programme? After using both services, we share this Verizon vs Straight Talk comparison to help you decide which carrier to use with coverage, pricing, and other of import details, likewise as who shouldn't use Straight Talk to supplant Verizon.

The biggest reason we see people look to Directly Talk instead of Verizon is the toll of service, merely at that place are similar plans and there are definitely benefits to choosing Verizon over Straight Talk for some customers. We've added in new Verizon pre-paid options that include a new $thirty plan and a new $40 plan that offer a lot of value and for some users will completely change the winner of this comparison.

In this Verizon vs Directly Talk comparison, we will look at how these two companies compare for a single user and or a family with two or more users or a user with multiple devices similar an iPhone and an iPad with LTE.

Verizon vs Direct Talk

Directly Talk boasts a $35 a month plan with unlimited data, just information technology does dull data down significantly later a 2GB threshold is crossed each month. They also offer a $45 a month plan where the irksome down happens afterwards the first 10GB and a $55 a month plan where video is streamed at lower quality.

In early 2018 Verizon added ii new pre-paid plans including a $30 a month 500MB plan and a $twoscore a calendar month for 3GB. Both plans come with unlimited U.Due south. talk and text, plus carryover data for one month when you pay on time. These as well include mobile hotspot support.

Verizon also offers postpaid plans for a $55 a month plan with 2GB of data or a $70 a calendar month plan with 4GB of data. On both of these plans you need to buy your own phone or bring one that works with that carriers.

Verizon vs Directly Talk: What you need to know

If paying for a phone off contract is too expensive, you can bring your own phone from many carriers to Straight Talk and a used Verizon phone to Verizon. Both companies also offering payment plans for phones with $0 down and multiple payment lengths and fees, but there is a huge catch to the payment plans that Straight Talk offers.

Read the rest of our Verizon vs Straight Talk comparison to find out which carrier is best for you and what y'all need to know about each option earlier signing up.

Verizon vs Straight Talk Coverage

Verizon coverage and Straight Talk coverage are near identical if yous are able to bring your old Verizon phone. If you are using an AT&T phone you connect to those towers, which are also very good.

Although Directly Talk doesn't spell out exactly which towers you use, your feel may exist better or worse depending on the carrier yous bring your phone from. Dart and T-Mobile coverage options are still lagging in some areas in 2017.

The coverage is very similar on Verizon and Direct Talk.

If y'all are buying the Straight Talk telephone in a store, you may exist able to tell by the color of the coverage map. A red map is Verizon and a blueish map is AT&T. Keep in mind that this may change as packaging changes. Correct now the best style to know for sure that you are on a Verizon network while using Straight Talk is to bring your ain Verizon phone to the carrier.

Verizon vs Straight Talk Speeds

Verizon and Straight Talk both offer 4G LTE speeds that allow you to connect at the fastest current levels, merely in one case you go over 2-10GB of data on Straight Talk the "unlimited" program slows your speed to a paltry 64kbps that Direct Talk warns may, "impact the functionality of some data applications, such equally streaming sound or video or web browsing."

While yous are in an area of good coverage with 4G LTE, you can wait to see speeds similar to the comparison above that covers the biggest carriers in the country. Straight Talk uses a diversity of carriers for coverage.

Verizon vs Directly Talk Toll & Plans

The biggest reason many users want to switch from Verizon to Direct Talk is to relieve money, only not everyone saves with a prepaid plan from Direct Talk. If you are a unmarried user with one device, Straight Talk is a adept option if you need a lot of data, but Verizon's prepaid plans may offering a better value if you want to utilise a hotspot.

If y'all are a family or a user with multiple devices you should await closer to make sure that yous are getting the best deal. If 5GB isn't enough Straight Talk offers a 10GB high-speed data program for $45 a month. Verizon pre-paid plans also offer 7 GB for $l or 10 GB for $60 a month options.

Verizon vs Direct Talk Plans & Prices

Carrier/Program	Price	Unlimited Phonation & Text +	Almanac Cost westward/o Phone
Straight Talk Unlimited 30 Mean solar day	$35.00	2GB High Speed Unlimited Slower	$420.00
Directly Talk Unlimited xxx Twenty-four hours	$45.00	10GB High Speed Unlimited Slower	$540.00
Straight Talk Unlimited 30 Day	$55.00	High Speed Unlimited, DVD quality Video	$660.00
Verizon Pre-Paid Program with 1 line	$thirty.00	500MB Data, Hotspot	$360.00
Verizon Pre-Paid Plan with 1 line	$40.00	3GB Data, hotspot	$480.00
Verizon Plan with i line	$55.00	2GB Data	$660.00
Verizon Plan with ane line	$70.00	4GB Data	$840.00
Straight Talk Unlimited 30 Day for Family unit of ii	$90.00	10GB High Speed Unlimited Slower Each	$1,080.00
Straight Talk Unlimited thirty Solar day for Family unit of iv	$180.00	i-GB High Speed Unlimited Slower Each	$2,160.00
Verizon Plan with 2 lines	$75.00	2GB Data	$900.00
Verizon Plan with ii lines	$90.00	4GB Data	$1,080.00
Verizon Program with 2 lines Go Unlimited	$140.00	Unlimited Data, 600kbps hotspot	$1,680.00
Verizon Plan with ii lines Go Unlimited	$170.00	Unlimited Data, 4G LTE hotspot	$2,040.00
Verizon Programme with four lines	$150.00	8GB Data	$1,800.00
Verizon Programme with 4 lines	$180.00	Unlimited Data, 600kbps hotspot	$2,160.00
Verizon Plan with four lines	$220.00	Unlimited Data, 4G LTE hotspot	$2,640.00

Comparing Straight Talk and Verizon plans and prices. These do not include the cost of a telephone. As of January 2017.

2 important things to take abroad from the comparison above are the features that you don't get with some plans and the savings for users that happen when y'all end up with a family unit of 4.

On Straight Talk and on some of the single line Verizon Wireless plans there is no personal hotspot, then you cannot use the phone to connect a figurer or a tablet to the Internet. This is included in the cost of the Verizon Program, which also includes Verizon NFL Mobile at no added fee. If you go with the pre-paid Verizon plans you get a hotspot. For value users the Verizon pre-paid program for $40 a month with 3GB of information is a amend value than Straight Talk's $35 a month plan.

Straight Talk is however a expert bargain with ii people in a family, but once you get upward to four users the savings tip back in the favor of the Verizon plan.

Direct Talk doesn't offer an overage selection to go more than 10GB of high-speed data. On the single line plans from Verizon, the overage is $15 for 1GB. You tin can opt for a Verizon Unlimited program, but there are speed limits on that personal hotspot at the $fourscore a month choice and video quality restrictions.

Verizon vs Directly Talk Phones

Gone are the days of giving up a good phone if you desire to use a pre-paid service similar Straight Talk. Verizon and Straight Talk both offer some of the best smartphones you can buy from iPhone to the Samsung Galaxy smartphones and more than.

You won't run across new devices like the rumored Galaxy S8 or iPhone eight on Direct Talk as fast every bit on Verizon, only you can typically buy off contract or unlocked and bring to Directly Talk using the selection where yous just buy a SIM card for $9.99. If you want the Direct Talk iPhone vii, you tin can buy it directly with monthly payments or you tin bring your own.

Here is a listing of some of the phones you can get on both carriers. If you want more storage on the iPhone and other phones, you will need to go with Verizon or bring your own phone

• iPhone X
• iPhone eight
• iPhone 8 Plus
• iPhone 7
• iPhone 6s
• iPhone 6
• iPhone SE
• Samsung Galaxy S8
• Samsung Galaxy S8+
• Samsung Galaxy Note 8
• Samsung Galaxy S9
• Samsung Galaxy S9 10

You will non detect the newest LG or Motorola phones on the Direct Talk website, but you can withal buy them used and use them on Direct Talk.

There are adept phones on both carriers, simply Verizon gets some new phones faster.

Verizon offers a payment plan that breaks up the price of the telephone over 24 months and does not charge involvement or tack on any added fees. With a payment plan like this, you pay the retail price of the phone split across 24 months.

Direct Talk offers a payment plan that includes newer devices like the iPhone and Galaxy devices. If yous go this route y'all will pay roughly $832 for the iPhone 8 on Straight Talk. You could purchase it outright today for $699, so you pay $130 for the ability to spread the payments out. If you lot have bad credit y'all pay $ane,292 for the iPhone viii on Straight Talk. This added cost can cut into the Direct Talk savings.

Verizon vs Straight Talk Customer Service

Customer Service is a huge part of your experience with a carrier and it is an area where Verizon is easily downward the winner in this comparison.

Verizon customer back up is improve than Directly Talk.

When I have a problem with Verizon I tin reach out for support on Twitter, call a customer service agent who understands the problem even if it doesn't fit a script or walk into a local store for help. When I get to a store they will even explicate how things work on a new phone, without asking me to pay for aid.

When I ran into issues with Directly Talk I ended upward speaking to someone in a call center who I had trouble understanding, who couldn't help with an issue exterior o the basic script and kept asking me virtually Tracfone instead of Straight Talk. My cousin went months without information after his Straight Talk settings were messed up and support could not help him earlier nosotros discovered the right settings on an online forum. In short, be prepared to wait longer for help and to do more than DIY customer support than if you use Verizon.

Which is All-time for Y'all?

The Verizon vs Directly Talk comparing is near much more than just price and coverage, but it is a good place to outset. For unmarried users, Straight Talk offers an affordable option without a contract or a payment plan for the phone with the aforementioned Verizon coverage in many cases. Verizon's pre-paid plans offering a lot of value, especially the $40 a month 3GB plan that includes unlimited text, vocalisation and hotspot utilize. There are still savings to be had with two lines, but once you approach a family of four, the Verizon program is a better pick and includes more than features.

Verizon offers a wider option of great phones, and the Verizon Edge plan is worth considering for many users. The Straight Talk Smart Pay Programme is not worth using if your goal is to save money.

In our experience, Verizon is a clear winner when it comes to support and customer service as well. With all of these factors in mind, you can effigy out if you should go with Verizon or Directly Talk. On Verizon, you can likewise add an iPad or some other tablet for $ten a calendar month with many plans. Direct Talk allows tablets, only you need to buy a separate data plan.

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Source: https://www.gottabemobile.com/verizon-vs-straight-talk-comparison/

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